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Jim Ayers has extensive process improvement experience across multiple industries. His education includes a graduate level industrial engineering degree from Stanford. These include government agencies, utilities, consumer and industrial manufacturing, aerospace & defense, healthcare, financial institutions, and professional services. His published work on lean, operations strategy, and organization design includes best-selling books and numerous articles.


Jim is the author of the Handbook of Supply Chain Management, 1st & 2nd Editions, published in 2000 and 2006 that is ranked “5 stars” on Amazon. He has several other related books in the SCM discipline. The best sellers document best practices in five management tasks that comprise an SCM “body of knowledge.” These include best practices on process and organization design applicable to the County’s requested services.


Jim holds a BS (with distinction) from the U.S. Naval Academy and MS Industrial Engineering and MBA degrees from Stanford University. Jim’s industrial engineering degree includes a concentration in engineering economy, the financial analysis of capital investment decisions.

Jim Ayers

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